- FAQ -

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- RETURNS -

We offer a free one-time service re-weaves due to measurement errors from consumer and a 30% restocking fee for refunds. Every product is handmade and a lot of time is put into every custom order, there is NO 100% money back guarantee.

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- SHIPPING -

Please allow sufficient time for orders to be completed. All watch bands and bracelets are handmade and some materials are sourced out which cause a delay. The craftsmanship is worth the wait.

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- WARRANTY -

LIFE TIME WARRANTY, if your band becomes cut or frayed, we can re-weave the band in a like new condition (just cover the shipping cost). There is NO WARRANTY to scratches and scuffs on clasps from everyday wear.

TERMS & CONDITIONS

TRADEMARKS

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by TRILOTAC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of TRILOTAC or any third party, except as expressly granted herein.

TERMS OF USE

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. TRILOTAC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if TRILOTAC believes that customer conduct violates applicable law or is harmful to the interests of TRILOTAC and its subsidiaries. Paracord watch straps, bracelets, and watches are NOT a life saving utensil, any use other than what it is intended for violates terms of use. Our prodcuts are for cosmetic use only.

CONSUMER AGREEMENT

Consumer agrees to appropriate adapter width and correct wrist measurement when ordering. We do not take fault on customer errors. Paracord products are NOT a life saving utensil and are only cosmetic. Any use other than what it is intended for violates terms of use.