The safety and wellbeing of our customers are of utmost importance, and so we are NOT accepting returns of any kind during the Covid-19 pandemic.
The current lead time for custom orders is 2-3 weeks. Please allow sufficient time for your order to be completed. The craftsmanship is worth the wait!
All our products have a LIFETIME WARRANTY. If your band becomes cut or frayed, we can re-weave the band in a like-new condition (just cover the shipping cost). There is NO warranty for scratches and scuffs on clasps from everyday wear.
All products are guaranteed against defects for up to 7 days from the date of receipt. TRILOTAC expressly disclaims all warranties, expressed or implied, or any kind with respect to the products sold on this website. You agree that TRILOTAC and representatives will not be held liable for damages arising from the use of these products. You agree the maximum liability to TRILOTAC shall be the price of the products ordered.
All brand, product, service, and process names appearing on this Website are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by TRILOTAC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property rights of TRILOTAC or any third party, except as expressly granted herein.