We offer a free one-time service re-weaves due to measurement errors from consumer and a 30% restocking fee for refunds. Every product is handmade and a lot of time is put into every custom order, there is NO 100% money back guarantee.
Please allow sufficient time for orders to be completed. All watch bands and bracelets are handmade and some materials are sourced out which cause a delay. The craftsmanship is worth the wait.
LIFE TIME WARRANTY, if your band becomes cut or frayed, we can re-weave the band in a like new condition (just cover the shipping cost). There is NO WARRANTY to scratches and scuffs on clasps from everyday wear.
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